FAQs


Ingredients

What is on the bottom of our Thomas’ English Muffins?

The small white particles on the bottom of Thomas'® English Muffins are farina. Farina is a cereal food, frequently described as mild-tasting, usually served warm, made from cereal grains. This is used to prevent the doughball from sticking to the oven plate and also to give the product its unique taste.

Are the mono- and diglycerides in your products derived from an animal or vegetable source?

Mono- and diglycerides, which have earned GRAS (Generally Recognized as Safe) status by the U.S. Food and Drug Administration, are naturally present in fats and have been used with a high confidence of safety for many years. The mono- and diglycerides we use are vegetable derived and provide the product quality and taste our customers enjoy.

Do you use hydrogenated oil in any of your products?

No. All of our products are free of hydrogenated oil and fats. Hydrogenation, a process in which hydrogen is added to oils to make them more solid, is used by many in the baking industry to help make products moist, easier to slice and stay fresh longer.

Are your products Kosher?

Our products that are Kosher are designated as such on the packaging.

What is your guidance on allergenic ingredients for highly sensitive consumers?

We assure you that we adhere to Good Manufacturing Practices as established by the FDA. We take abundant precaution to prevent cross contact of allergenic ingredients between batches, and our bakeries are inspected to ensure that they meet or exceed all regulatory and baking industry standards. We understand that highly sensitive consumers need to know when there is even the remotest possibility of inadvertent cross contact of allergenic ingredients during processing. To that end we disclose that the following allergenic ingredients are used in some of our manufacturing facilities and that inadvertent cross contact is remotely possible: milk, eggs, soy, almonds, walnuts, peanuts and hazelnuts (filberts). Wheat is used in all of our facilities and all of our products as an ingredient. Please refer to ingredient labels on our products for full disclosure of the ingredients used in that product.


Availability & Purchase

How do I get coupons?

Check your local store for current offers. Coupons are not available by request at this time.

What is proof-of-purchase?

A "proof-of-purchase" is another name for Universal Product Code, a bar code (you see them on the package of just about every product you purchase) used for scanning by the check-out person.

Do you still make Thomas’ Date Nut Loaf?

No. This product was discontinued.

Do you make LIGHT English Muffins?

Yes. Thomas’ makes a Light Multi Grain English Muffin.

Can I purchase via the web or mail order?

Our products cannot be purchased through the Internet.


About Thomas'®

What’s the best way to toast and cut open an English muffin?

First, use your hands. Find a crease on the side and pull the muffin apart. If you prefer, you can use your fork. Just poke a hole in three sides of the muffin with a fork and pull apart. Do not use a knife. This cuts away the delicious "Nooks & Crannies" texture. Place each side of the English muffin in separate toaster slots to toast all sides evenly. See our How To page for further detail.

What are nooks and what are crannies?

The expression Original "Nooks and Crannies" is used primarily to call the consumer’s attention to the open grain and texture that is a unique characteristic of Thomas'® English Muffins. Thomas’ originated "Nooks & Crannies," with a secret formula and unique process to create a product no one else can duplicate. Original "Nooks & Crannies" is a registered trademark of Bimbo Bakeries USA.

Why is there an apostrophe after the "S" in Thomas’?

When a name such as Thomas ends with an "s" and is used as possessive of something such as English muffins, an apostrophe can be added after the "s" or an apostrophe "s" can be used. It has been the desire of our Company to use the apostrophe after the "s." Thomas’ is a registered trademark of Bimbo Bakeries USA.